Eindhoven Airport continues to invest in quality improvements
Renewed security area, new Check In and Bagtag kiosks and more quality impulses
With new services and optimizations, Eindhoven Airport is once again making a qualitative leap. The planning includes a facelift of the security area, new Check In and Bag Tag kiosks and a new catering establishment on the landside. In addition, the service point for passengers with reduced mobility was recently optimized and a new access point to the apron was delivered.
The new security area is currently being redesigned; its appearance is also being greatly improved. In addition, the passenger routing to the security area will be optimized. The new area will soon be accessible via a clearly recognizable access point. Before travellers enter the security area, they will be guided through the pre-scans that have been brought forward for better routing. The interventions create more peace and overview for passengers and employees in the area. This is important because the security process is a key process in the airport's operations while, at the same time, it is often a stress point for passengers at the beginning of their journey. In addition, an orderly and pleasant environment is important for the employees on site. The new security area will be ready in mid-March.
Check In and Bag Tag kiosks
An extra service for passengers are the six Check In kiosks and five Bag Tag kiosks in the terminal (on landside). The self-service Check In kiosks allow passengers to perform various airline services such as check-in, select a seat and print a boarding pass. Initially, the Check In kiosks are only available for Transavia and TUI passengers. The Check In kiosks are an addition to the manned Check In counters. These counters remain available for the handling of complex bookings, for example. At the Bag Tag kiosks, passengers print a self-adhesive baggage label for hold baggage after which the baggage can be checked in at the self-service drop-off desks. These Bag Tag kiosks are available for all airlines. Making the self-service kiosks available, ensures faster and more efficient handling. The kiosks are expected to be gradually available for passengers in the course of January. If necessary, more kiosks will be added later in 2021. The service point for passengers with reduced mobility (Mobility Assistance) on airside (after security) was recently optimized. The space has been expanded to provide more space for wheelchairs and companions. In addition, the appearance has been modernized and two flight information screens have been installed. The signage has also been adjusted so that it is now a clearly recognizable and easy to find. Furthermore, a new service desk (near gate 6) has been added.
New in the terminal on landside is food & beverage facility STRIPES which opens mid-December. The successor of Farm Koffie 'breathes' Eindhoven. The company's industrial/urban 'look & feel' suits the city of Eindhoven. The name does not coincidentally refer to Strijp-S, a typical urban spot in the heart of the city. The facility with a bar, lounge and outdoor terrace mainly offers products from local suppliers. The business is run by the Vermaat Group.
The new entrance to the platform was opened in November. The new building of this so called Main Entrance Post - which is used by many employees and suppliers - is spacious and can therefore handle more vehicles and employees. The building is equipped with a double vehicle lock and a separate exit from the platform to the public road. The new building offers more comfort on all fronts for employees and suppliers who use it.
By offering additional facilities and optimizing them, the airport offers even more quality to travellers and employees. This improvement in quality is in line with Eindhoven Airport's strategy to focus on quality instead of quantity, and to focus on increasing the service level of the airport even further.
Download PDFDownload PDF
Airports in the Netherlands will start with electric flyingEindhoven Airport, Rotterdam The Hague Airport and Groningen Airport Eelde are going to carry out tests with electric flying. The trial is supported by the Royal Schiphol Group and NLR - Royal Netherlands Aerospace Centre. In the shared learning environment 'Power Up', the aim is for the airports to gain knowledge of the feasibility, potential and handling of electric flights. The test results will be used for research into the operation of scheduled flights with aircraft powered by electrici...
Air Arabia soon to operate at Eindhoven AirportAs of May 3, a new airline will be active at Eindhoven Airport. From that day on Air Arabia will fly twice a week to Nador in Morocco.* The flights will be carried out on Mondays and Fridays with an A320 (174 seats). Nador is not a new destination from Eindhoven. TUI already served this destination in North Africa. It is expected that Air Arabia will serve the VFR-market (visiting family and friends) where TUI mainly focused on the leisure traveler. If Air Arabia can obtain more slots for the...
Eindhoven Airport satisfied with draft decision on nature conservation permitThe Ministry of Agriculture, Nature and Food Quality intends to grant Eindhoven Airport a permit under the Nature Protection Act. This is necessary for civilian use of the airport. According to the Ministry, the activities of Eindhoven Airport for which the permit has been requested will not affect the natural characteristics of the relevant Natura 2000 areas. The Ministry therefore considers the activities of Eindhoven Airport to be permissible. This is what the Ministry writes in its draft...
Wizz Air connects Eindhoven with Chisinau and this summer also connects Eindhoven with BurgasHungarian airline Wizz Air continues to expand its destination network. Starting March 29, the airline will fly twice a week between Eindhoven and Chisinau, the capital of Moldova. This will expand the route network of Eindhoven Airport to 24 capital cities. The flights to/from Chisinau on Mondays and Fridays will be operated with the Airbus A320 (180 seats). The new destination is expected to attract travelers visiting family and/or friends. As far as the tourism market is concerned, Moldova...
Sarajevo; the new destination with Wizz AirWizz Air will fly twice a week between Eindhoven and Sarajevo in Bosnia and Herzegovina from 23th of May. The Hungarian airline provides the only direct connection between the Netherlands and the capital of Bosnia and Herzegovina. Sarajavo is the second connection between Eindhoven and Bosnia and Herzegovina, next to Tuzla. The flights to/from Sarajevo on Wednesdays and Sundays are operated with the Airbus A320 (180 seats). The new destination is attractive for Brabant companies in the indust...
About Eindhoven Airport
Eindhoven Airport is the second largest airport in the Netherlands with over 6 million passengers in 2018. The airport serves Brainport region and connects it with Europe and makes the region internationally accessible in balance with surroundings. The convenience for the passenger comes from the airport Álways Easy’ strategy. Flights depart from Eindhoven Airport to over 80 destinations. Speed and the total airport experience are its added values. With 2000 direct jobs the airport has grown into one of the region's largest employers. Business responsibility is part of our DNA. Continuously we pay attention to the balance between international connectivity, the environment, sustainability and the quality of live. The owners of Eindhoven Airport NV are the Schiphol Group, the province Noord-Brabant and Eindhoven city.